Terms and conditions

Summary

  • All orders placed using your account are your responsibility. Sublation Media will only take payment once your goods are available for download or have shipped.

  • Any applicable taxes and shipping costs will be displayed during checkout, before you approve payment. This does not include any import charges or fees applied by your local customs authority. 

  • Please notify us of any problems within 30 days of receiving your order and we will make good, replace, or refund your order.

  • You can write to us at info@sublationmedia.com with any queries


In full

Your details

When you register with the Sublation Media website, you will need to choose a contact email address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised.

You may choose to store your billing and shipping addresses with our payment card provider, Wix Payments, for your own convenience. Providing Sublation Media with up-to-date billing and shipping information when placing an order is your responsibility. Sublation Media is not liable for orders lost due to an incorrect shipping address entered during checkout.


The contracting parties

Sublation Media LLC. is based at 5030 SE Reedway, Portland, OR 97206. Email: info@sublationmedia.com 

 

Your order

Sublation Media must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. Once payment has been authorized Sublation Media will confirm your order by sending an email to you at the email address you provide. The order confirmation email will include your name, the order number and the total price. Sublation Media will make every effort to ensure that payment for your order is only taken once your goods are available for download or have shipped. Acceptance of the payment by Sublation Media will bring into existence a legally binding contract between us on these terms.


Availability of goods

Sublation Media will make every effort to ensure that books are in stock and being shipped before taking payment. (Pre-orders will only be billed when the books ship to you.) However, if Sublation Media has insufficient stock to deliver the goods ordered by you, then we will notify you as soon as possible and any sum debited by Sublation Media from your card will be re-credited to your account, and Sublation Media will notify you by email at the address given by you when you submitted your order. The refund will be made as soon as possible and in any event within 30 days of your order. Sublation Media will not be obliged to offer any additional compensation for disappointment suffered.


Shipping cost

Sublation Media will charge you for shipping based on the weight of the products you purchase. Shipping prices will be shown as you go through the checkout process.


Delivery of goods to you

Sublation Media will mail the goods ordered by you to the name and address you give Sublation Media at the time you make your order. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of dispatch of the order. All delivery times quoted on the web site are estimates only, based on availability, normal processing and delivery companies. You will become the owner of the goods you have ordered when the goods are dispatched to you from our distribution center.

Sales Tax

USA. All US dollar prices displayed on the Sublation Media website are exclusive of sales tax. Any applicable sales taxes will be calculated during checkout, and clearly displayed before you submit your final order.

UK and Europe. All sterling prices displayed on the Sublation Media website are inclusive of UK VAT. If you are outside the UK, your final price may be different depending upon the VAT rate that applies to your location, in which case this will be displayed before you submit your final order.

Rest of World. Goods sold by Sublation Media that are dispatched to addresses in the rest of the world are not subject to US sales tax or EU VAT, but may be subject to import duties and taxes that are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Sublation Media, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. 


Liability

If the goods Sublation Media delivers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, Sublation Media shall have no liability to you unless you notify Sublation Media in writing at the Sublation Media contact address of the problem within 30 days of the delivery of goods in question. If you do not receive goods ordered by you within 30 days of the date on which they were dispatched to you, Sublation Media shall have no liability to you unless you notify Sublation Media in writing at Sublation Media contact address of the problem within 60 days of the date on which the goods were dispatched to you.

If you notify a problem to Sublation Media under this condition, Sublation Media' only obligation will be, at its option, to make good any shortage or non-delivery; to replace any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question to the original method of payment.

Sublation Media will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to Sublation Media under this condition and Sublation Media shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under the paragraph above.

Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit Sublation Media liability to you for any death or personal injury resulting from its negligence.

Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract.


Force Majeure

Sublation Media shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.


Invalidity

If any part of these conditions is unenforceable (including any provision in which Sublation Media excludes its liability to you) the enforceability of any other part of these conditions will not be affected.


Complaints

Sublation Media operates a complaints handling procedure which is used to try to resolve disputes when they first arise. If you have a complaint, please contact Sublation Media LLC at the addresses above.


Governing Law

The contract between us shall be governed by and interpreted in accordance with US law, and the US courts shall have jurisdiction to resolve any disputes between us.


Entire Agreement

These terms and conditions, together with the current Sublation Media website prices, delivery details and Sublation Media contact details, set out the whole of our agreement relating to the supply of the goods to you by Sublation Media. These terms and conditions cannot be varied except in writing signed by a director of Sublation Media. In particular nothing said by any sales person on behalf of Sublation Media should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any goods offered for sale by Sublation Media. Sublation Media shall have no liability for any such representation being untrue or misleading.


Disclaimer

The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. Sublation Media shall not be responsible for any detrimental reliance you place on this website or its contents. Sublation Media is providing this site and its contents (including any downloadable data or software) on an 'as is' basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties, whether express or implied, to the fullest extent permitted by applicable law. In addition, Sublation Media makes no representations or warranties about the accuracy, completeness or suitability for any particular purpose of the information and related graphics published in this site. All liability of Sublation Media howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by applicable law.

Users of our site may submit material for publication in various areas of the site (such as comments and discussions). We accept no liability in respect of any material submitted by users and published by us and we are not responsible for its content and accuracy.

Neither Sublation Media nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kin including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.


Interpretation

In these terms and conditions: 'Sublation Media' means Sublation Media, Inc, 5030 SE Reedway, Portland, OR 97206, and any connected organization that actually supplies goods ordered by you and any successor to its business; 'us' means Sublation Media and you together; and 'you' and 'your' means the person ordering goods under these terms and conditions.